Payment Methods
Welcome to Jutevibers (hereinafter referred to as "we" or "us"). We are committed to providing a secure and seamless payment experience for our customers purchasing outdoor storage sheds, patio chairs, and outdoor sofas. Below are the details regarding our payment processes, security measures, and support.
Credit Card Payment Process
We currently accept credit card payments to facilitate your online purchases. We support major card providers, including Visa and MasterCard.
Process Initiation
To make a purchase, simply add your desired items to the shopping cart and proceed to the checkout page. You will be required to provide your billing information and credit card details, including the card number, expiration date, and security code. Please ensure that the billing address matches the information associated with your credit card to avoid delays.
Payment Confirmation
Once you submit your order, the transaction amount will be authorized by your issuing bank. Upon successful authorization, you will receive an immediate on-screen confirmation and an email notification acknowledging that we have received your order and payment. The charge will appear on your credit card statement.
Security and Data Protection
We prioritize the safety of your personal and financial information.
Credit Card Security
We utilize Secure Socket Layer (SSL) technology to encrypt your payment data during transmission. We do not store your full credit card number or sensitive security codes on our servers. All transactions are processed through a secure gateway to prevent unauthorized access.
Our Privacy Policy
We respect your privacy. The personal information collected during the payment process is used solely for processing your order and preventing fraud. We adhere to strict data protection principles and do not sell or rent your financial details. For more details on how we handle your data, please refer to our full Privacy Policy page.
Dispute Resolution
We aim to resolve any billing or transaction issues amicably and efficiently.
Resolution Services
If you notice an unexpected charge or have an issue with a transaction, we encourage you to contact us immediately via our email or phone support. We are dedicated to investigating the matter and providing a resolution, such as a refund or correction, in accordance with Australian consumer protection standards.
Additional Help
If we are unable to resolve a billing dispute to your satisfaction, you retain the right to contact your credit card issuer to initiate a dispute or chargeback process. However, we suggest contacting us first to expedite the resolution.
Communication and Support
We believe in transparent communication regarding your payments.
Information Updates
We will keep you informed about the status of your payment. If a transaction is declined or requires further verification, we will notify you via the email address provided at checkout. Please keep your contact information current to ensure you receive these updates.
Transaction Currency
All prices listed on our store and all transactions processed are in Australian Dollars (AUD). Please be aware that if your credit card is issued in a different currency, your bank may apply a conversion rate or fee over which we have no control.
Payment Timing
Your credit card will be charged at the time the order is placed. This secures your inventory for the outdoor storage sheds, patio chairs, or outdoor sofas you have selected. If an order is cancelled before shipment, a full refund will be issued to the original payment method.
Contact Information
If you have any questions regarding these payment methods, please contact us:
Address: 3325 HUMPHREY ST, ST LOUIS, MO 63118, US
Phone: +1 (787) 457-8115
Email: contact@jutevibers.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)